LamanShop Customer Information

Shipping Policy

Last updated: August 2026

Thank you for shopping at LamanShop.

We are committed to providing clear and reliable delivery information for orders placed through our website. Please review our Shipping Policy below.

   
Delivery area United States only
Shipping cost Free US shipping
Processing 1–2 business days
Total delivery 2–5 business days

Shipping Area

We currently ship exclusively within the United States.

We do not currently offer international shipping.

Shipping Costs

Standard shipping is FREE on all orders delivered within the United States.

There are no additional standard shipping charges.

Order Cut-Off Time

Our daily order cut-off time is 2:00 PM, US time.

Orders placed after the cut-off time will begin processing on the next business day.

Order Processing Time

Orders are processed and prepared for shipment within 1 to 2 business days.

Business days are Monday to Friday, excluding US public holidays.

Processing begins after your order has been successfully placed and confirmed.

Once your order has been dispatched, you will receive a shipping confirmation email containing available tracking information.

Transit Time

After dispatch, estimated transit time is 1 to 3 business days.

Transit days are Monday to Friday, excluding US public holidays.

Total Estimated Delivery Time

The total estimated delivery time is 2 to 5 business days from the date your order is placed.

Processing time: 1–2 business days

Transit time: 1–3 business days

Total estimate: 2–5 business days

Delivery timeframes are estimates and may occasionally be affected by carrier delays, severe weather, public holidays, operational disruptions or other circumstances outside our reasonable control.

Fulfilment

Some products may be dispatched directly from our fulfilment partners.

Regardless of the fulfilment location, the shipping information, estimated delivery time and customer support terms stated in this policy apply to orders placed through LamanShop.

Order Tracking

Once your order has been dispatched, you will receive an email containing available tracking information.

This may include:

  • Your tracking number

  • A link to the carrier’s tracking service

Tracking information may take several hours to become active after dispatch.

You can also use our Track Your Order page to access available tracking information.

Incorrect or Incomplete Shipping Information

Please ensure that your delivery information is complete and accurate before submitting your order.

This includes:

  • Full recipient name

  • House number and street name

  • Town or city

  • ZIP code

  • Valid telephone number

  • Valid email address

LamanShop is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information supplied by the customer.

Please contact us as soon as possible if you notice an error in your delivery information.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will review the available tracking information and, where appropriate, work with the delivery carrier to investigate the shipment.

Carrier investigations may require additional time. We will provide available updates when further information becomes available.

Delivery Attempts

The delivery carrier may attempt delivery, leave the parcel in a safe location where permitted, deliver it to a neighbour, or provide instructions for redelivery or collection.

Customers should follow the instructions provided by the delivery carrier following an unsuccessful delivery attempt.

Damaged Packages

If your parcel arrives visibly damaged, please:

  • Take clear photographs of the outer packaging

  • Take photographs of the product and any visible damage

  • Keep the original packaging

  • Contact us promptly at support@lamans.shop

Please include your order number and a description of the issue so our customer support team can assist you.

Order Cancellations

You may request cancellation before your order has been dispatched.

Once an order has been dispatched, it cannot normally be cancelled as a shipment.

You may instead request a return after delivery in accordance with our Returns and Refunds Policy.

Contact Us

If you have questions regarding shipping or delivery, please contact us:

LamanShop

Market: United States

Category: Outdoor Equipment & Garden Essentials

Email: support@lamans.shop

Support hours:
Monday–Friday, 9:00 AM–6:00 PM, US time